Services
Daily housekeeping
Baggage storage
Fax/Photocopying (Paid)
24-hour front desk
Meeting/Banquet facilities (Paid)
Wake-up service
Laundry (Paid)
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
General
Heating
Family rooms
Non-smoking rooms
Hypoallergenic room available
Elevator
Spa
Beach chairs/Loungers
Steam room
Sauna
Indoor swimming pool
Media & Technology
Flat-screen TV
TV
Satellite channels
Telephone
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Safety & security
24-hour security
Smoke alarms
Bedroom
Linens
Wardrobe or closet
Outdoors
Outdoor fireplace